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Don't let the chance of a Covid-19 lockdown prevent you from making holiday plans!
If an Alert Level 3 or 4 Lockdown is announced after you have booked, we won't charge you any cancellation or postponement fees. So you can amend your booking to a later date, or cancel altogether if required.
Some of our branches require you to pay a deposit upon booking. If you have paid a deposit this will be refunded if L3 or L4 Lockdown causes you to cancel your booking, or will be held in credit in the event that you postpone your pick up.
Please note that if Level 3 or Level 4 Lockdown is not the reason you are cancelling then our usual cancellation policy will apply.
If you've been in a Managed Isolation and Quarantine Facility, and are now wishing to hire a car, please do let us know. We will arrange a contactless pick-up with the vehicle delivered to your hotel.
In addition, these are the extra measures we are taking to protect you from Covid-19.
In response to COVID-19 we have purchased additional supplies of disinfectant and will ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to steering wheels, gear knobs, door handles and car keys (which will be in a sealed envelope or lock box for you).
All our teams around the country have undertaken a deep clean of their offices, and as part of their regular operation will be regularly wiping down counters, keyboards, door handles and regularly used items.
Working within the constraints of the overseas travel restrictions needn't stop you from having epic adventures. It's a great time to make the most of the country you are in - and take yourself to places you might otherwise have not explored. The freedom of your own four wheels from RaD is by far the best way to get there!
