COVID-19 LOCKDOWN UPDATE 21 SEPTEMBER: Under L2/L3, our branches will be operating with contactless transactions available. Please place an online reservation request or contact the branch directly to make necessary arrangements. Stay safe and we look forward to helping you start your next RaD adventure!


We have always enjoyed dealing with your company  and your pleasant staff, I would like to personally thank you for making the effort to upgrade us into a vehicle better suited for our needs. Regards,

I wish to acknowledge the assistance given during our rental, compliments of the staff regarding the standard of your vehicles and the attitude of yourself and your staff were very positive. Nothing was too much trouble.

Hi we were visiting Taupo from Ireland. The guys in RAD Taupo were amazing ! From info on local activities -going out of their way to check times and availability. They were friendly and genuine in their desire to help us enjoy our time with our family .

I’d recommend them to anyone visiting Taupo.  Thanks again guys’s the little things that matter! 

Janette B

An Important Update re COVID-19 from the team at RaD Car Hire


Don't let the chance of a Covid-19 lockdown prevent you from making holiday plans!

If an Alert Level 3 or 4 Lockdown is announced after you have booked, we won't charge you any cancellation or postponement fees. So you can amend your booking to a later date, or cancel altogether if required.

Some of our branches require you to pay a deposit upon booking. If you have paid a deposit this will be refunded if L3 or L4 Lockdown causes you to cancel your booking, or will be held in credit in the event that you postpone your pick up.

Please note that if Level 3 or Level 4 Lockdown is not the reason you are cancelling then our usual cancellation policy will apply.


If you've been in a Managed Isolation and Quarantine Facility, and are now wishing to hire a car, please do let us know. We will arrange a contactless pick-up with the vehicle delivered to your hotel.

In addition, these are the extra measures we are taking to protect you from Covid-19.

How we are Cleaning our Cars...

In response to COVID-19 we have purchased additional supplies of disinfectant and will ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to steering wheels, gear knobs, door handles and car keys (which will be in a sealed envelope or lock box for you).

Preparations at our Branches...

All our teams around the country have undertaken a deep clean of their offices, and as part of their regular operation will be regularly wiping down counters, keyboards, door handles and regularly used items.

If you have any queries at all, give us a call from within New Zealand on FREEPHONE - for RaD NZ 0800 73 68 23 and for RaD Australia 0800 32 79 48. To contact RaD Australia from within Australia - call 1800 73 68 23.

It's still a RaD Time to Plan your Next Adventure!

Working within the constraints of the overseas travel restrictions needn't stop you from having epic adventures. It's a great time to make the most of the country you are in - and take yourself to places you might otherwise have not explored. The freedom of your own four wheels from RaD is by far the best way to get there!